Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent.
Our Wizards from over 13 countries work together to protect the infrastructure of our hundreds of customers, including over 45% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster.
SUMMARY
We're looking for an exceptional Senior ServiceNow Administrator to help spread the Wiz magic. As a part of IT Engineering and the broader Security team, this important role will have the opportunity to lead a greenfield implementation of the ServiceNow platform for both internal and external customer use cases. The right person will bring subject matter expertise and a highly collaborative mindset, one that is eager to train and communicate and work with a wide range of stakeholders.
WHAT YOU’LL DO
- Oversee the ServiceNow implementation project plan and execution as well as roadmap development
- Administer and maintain the ServiceNow platform
- Configure and customize ServiceNow modules to meet business requirements
- Develop and implement ServiceNow workflows, reports, forms, and scripts
- Manage user accounts, roles, and access controls within ServiceNow
- Provide technical support and troubleshooting for ServiceNow-related issues
- Conduct regular system health checks and performance tuning
- Plan and execute ServiceNow upgrades and patches
- Create and maintain documentation for ServiceNow processes and configurations
- Train end-users on ServiceNow functionalities and best practices
- Collaborate with IT teammates to integrate ServiceNow with other systems and applications
- Stay current with ServiceNow updates and new features
WHAT YOU’LL BRING
- 6+ years of experience as a ServiceNow Administrator or Developer
- ServiceNow Certified System Administrator or higher
- Strong knowledge of ITIL processes and best practices
- Experience with JavaScript, SQL, git, and web services
- Experience building automations within ServiceNow
- Proficiency in customizing and configuring ServiceNow modules (e.g., Incident, Problem, Change Management)
- Excellent problem-solving and analytical skills
- Strong communication skills, both written and verbal
PREFERRED QUALIFICATIONS
- Experience owning ServiceNow implementations end-to-end
- Additional ServiceNow certifications (e.g., Implementation Specialist, Application Developer)
- Experience performing migrations from applications such as Zendesk, Freshservice, and Jira Service Management
- Knowledge of ServiceNow Performance Analytics and reporting
- Familiarity with or certifications in Agile methodologies
- Understanding of IT security principles and compliance requirements
#LI-Remote #LI-Hybrid
If your experience is close but doesn’t fulfill all requirements, please apply. Wiz is on a mission to build a special company. To achieve our goal, we are focused on hiring Wizards with different backgrounds, perspectives, and experiences.
Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
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